Customer Relationship Management application
Customer Relationship Management application
Overview
Overview
Team:
Team:
Product Designer (me), Product Manager, Engineering manager, Engineers
Product Designer (me), Product Manager, Engineering manager, Engineers
Product:
Product:
SmartSales (Tata Consulancy Services)
SmartSales (Tata Consulancy Services)
Type:
Type:
Web and native mobile applications
Web and native mobile applications
Duration:
Duration:
Oct 2014 - Jan 2018
Oct 2014 - Jan 2018
About the product
SmartSales is a CRM platform build from ground up by Tata Consultancy Services for their internal use. The intent behind building this application was to reduce operating cost for the sales team which relied on Salesforce for their CRM.
About the product
SmartSales is a CRM platform build from ground up by Tata Consultancy Services for their internal use. The intent behind building this application was to reduce operating cost for the sales team which relied on Salesforce for their CRM.
Results
A suit of applications were created for SmartSales (SS) platform SS Engage: for opportunity management on the go SS Offerings: for providing offering related information to the sales team SS Contacts: for helping sales to keep detailed information about their customers SS Analytics: for providing sales performace report to the employees in sales
Results
A suit of applications were created for SmartSales (SS) platform SS Engage: for opportunity management on the go SS Offerings: for providing offering related information to the sales team SS Contacts: for helping sales to keep detailed information about their customers SS Analytics: for providing sales performace report to the employees in sales
UI highlights
UI highlights
Smart Sales Products
(screens are not available because of NDA)
Smart Sales Products
(screens are not available because of NDA)
